Local preferences
Saved directions, comparisons, finder preferences and frame notes use local browser storage. They are not uploaded through sign-in. Saved directions and frame notes are sent only if you explicitly choose to include them with an enquiry.
Submitted information
Registration stores your name, email and salted password hash. Enquiries store the contact details, topic, direction, reference, message and any local notes you choose to attach, along with status and submission time. Do not submit prescriptions, medical information, private identifiers or payment card details.
Account and payments
An HTTP-only session cookie maintains sign-in for up to seven days. Account-linked enquiries and assigned order invoices are restricted to that account. The payment provider handles card information. This site records payment references and status.
Purpose and retention
Submitted information supports account access, responding to enquiries and handling separately agreed orders. Retention depends on the enquiry, order and applicable record-keeping requirements. Contact us with a relevant reference about access, correction or deletion.
Site services
No advertising trackers or third-party analytics are included. Local notes can be cleared using the footer control or browser settings. Downloaded notes are readable files and should be stored appropriately.
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